TERMS & CONDITIONS

Last Updated: March 10, 2025

IELTS Prep Global is an online tutoring service led by a former IELTS Marker and a
Principal Instructor to provide information about IELTS and Online Tutoring Service.

These terms and conditions (“Terms”) govern your use of the Website and any purchase
you make through the Website.

Please read these terms carefully before using our website. By accessing or using the
website, you agree to be bound by these terms and conditions. Should you not agree
with our terms of us, you may discontinue accessing our website content without any
obligation.

Orders and Payment

Classes can be registered through our website subject to the availability of the
Instructors. The Website reserves the right to refuse any order. Payments are accepted
through Visa, Mastercard, and PayPal. The Website may change the accepted payment
methods at any time without notice.

Prices for our ‘Group Sessions, 1:1 Preparatory Classes, and Assessment Zone’ will
be stated on our website at the time of purchase. The Website reserves the right to
change the prices of its products and services at any time without notice.

Refunds

IELTS Prep Global has a “No Refund Policy” for the learning provided online, which
includes ‘Group Sessions, 1:1 Preparatory Classes, or Assessment Zone’. If in case
things do not go as planned or if you are unwell and cannot concentrate, you can email
the instructor to request for a reschedule of class. All payments are final and no refunds
shall be provided.

Intellectual Property

The content on this website, including but not limited to text, graphics, logos, and any
images belong to IELTS Prep Global or its licensors and is protected by copyright and
other intellectual property laws. You may not use the content on this website for
commercial purposes without our written consent.

Google Analytics

We use Google Analytics to track user behaviour on this website, which uses cookies to
collect information about your use of this website, including the number of visits, the
average time spent on our website, and the pages visited. This information is used to
improve the overall user experience.

By using this website, you consent to the processing of data about you by Google
Analytics in the manner and for the purposes set out above.

Limitation of Liability

IELTS Prep Global will not be liable for any damages arising from your use of this website
or any lessons and marking services purchased through this website, including but not
limited to indirect, incidental, special, or consequential damages, or damages for loss of
profits, revenue, data, or use. We provide tutoring service and will not be held
responsible for your lower band scores as the effort, commitment, and ownership is on
you as the Learner / Test Taker and we are only providing guidance and facilitation to
help you work towards a higher band score for your prospective future.

Changes to Terms and Conditions

We reserve the right to change these Terms and Conditions at any time, effective
immediately. Your continued use of this website constitutes your acceptance of any such
updates. You should regularly review these terms of use in order to stay informed of any
changes.


Note: These ‘Terms and Conditions’ protect both the Learner and our Instructor from
malicious intentions if any. We genuinely intend to provide a safe and happy learning
environment, and sincerely hope that any issues arising can be resolved in a peaceful,
productive and reasonable manner, between the Learner and the Instructor.

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